Problem installing 2018.26 into Tokyo

[ijbranch]

Hi Team,
Win 10, D10.2.3, TC 2018.26, Installed into D:\Steema Software\Steema TeeChart Pro VCL FMX Source Code 2018.26
Installed the latest into Rio without issue.
Unable to install into Tokyo.
Pls see attached picture SS2.
The files are not in the directory when it gets to the copy stage.
Pls see attached picture SS3.
The Log suggests it isn't registered. How can that be??
Pls See attached picture SS4.

Regards,
Ian

[ijbranch]

After some backtracking it seems either my License Number or Password or both aren't being recognised.
See attached picture SS5.
I didn't notice this the first time I tried to install.
Of Note: This is also happening for 2018.24 & 2018.25 I can't get TeeChart loaded at all now yet I did have 208.24 installed before I started all this...

Help...

Ian

[Yeray]

Hello,

The Log suggests it isn't registered. How can that be??

The log suggests RAD Studio 10.2 Tokyo isn't registered. If you are you using a RAD Studio trial version, as the error message indicates, you can't run the delphi compiler through the command line. This means you can't use TeeRecompile to compile and install TeeChart Sources. However, if that's your situation, you can still use the TeeChart binary installer, which doesn't need to recompile anything.

[ijbranch]

Hi Veray,

Both my D10.2.3 and D10.3 are registered.

Regards,
Ian

[Yeray]

Hello Ian,

Does the binary installer work fine for your Tokyo?

[ijbranch]

Hi Veray,
Yes it did. So, I immediately retried the source install.
It worked.
Not sure what or why previously in my repeated efforts but it is installed now.
Thank you.
Regards,
Ian

[Yeray]

Hello Ian,

Thanks for the feedback!