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Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

Posted: Fri Dec 20, 2024 1:08 pm
by 17599149
Hello there,
I've downloaded the latest version of TeeChart (TeeChartVCLFMXStandardSOURCE-2024.42) and tried to install it on the following environment:
Windows XP, Delphi 2007.
The old version of TeeChart (TeeChart 2016.17) was installed on this machine, I've uninstalled it.
During the installation I've selected 'C:\Program Files\Steema Software\Steema TeeChart Standard VCL FMX Source Code 2024.42' directory for the source code installation and entered license information. I've copied each field in the correct box and without blank spaces. After that I've got the error:
TeeChart_Install_error.png
TeeChart_Install_error.png (9.5 KiB) Viewed 14079 times
Can you please help?

Best regards,
Julia

Re: Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

Posted: Mon Dec 23, 2024 7:26 am
by yeray
Hello Julia,

Have you tried making a second attempt? The connection to the server sometimes fails on the first try.

Re: Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

Posted: Mon Dec 23, 2024 9:43 am
by 17599149
Hi there,
Yes, I tried to start the TeeChart installation several times.
Just now I discovered that the ReportBuilder TeeChart package was installed and uninstalled it too.
TeeChart_Install_error2.png
TeeChart_Install_error2.png (14.74 KiB) Viewed 14063 times
I started the TeeChart installation and after entering the license information I got the error from the previous message.
Do you have any idea how to overcome this error?

Best regards,
Julia

Re: Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

Posted: Mon Dec 23, 2024 10:14 am
by yeray
Hello Julia,

I could run the installer here using your credentials without errors.
I've just sent you a mail with a link to the 7zip containing the installation.

Don't hesitate to let us know if you still find problems with it.