Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

TeeChart VCL for Borland/CodeGear/Embarcadero RAD Studio, Delphi and C++ Builder.
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MoneySoftSup
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Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

Post by MoneySoftSup » Fri Dec 20, 2024 1:08 pm

Hello there,
I've downloaded the latest version of TeeChart (TeeChartVCLFMXStandardSOURCE-2024.42) and tried to install it on the following environment:
Windows XP, Delphi 2007.
The old version of TeeChart (TeeChart 2016.17) was installed on this machine, I've uninstalled it.
During the installation I've selected 'C:\Program Files\Steema Software\Steema TeeChart Standard VCL FMX Source Code 2024.42' directory for the source code installation and entered license information. I've copied each field in the correct box and without blank spaces. After that I've got the error:
TeeChart_Install_error.png
TeeChart_Install_error.png (9.5 KiB) Viewed 14082 times
Can you please help?

Best regards,
Julia

Yeray
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Re: Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

Post by Yeray » Mon Dec 23, 2024 7:26 am

Hello Julia,

Have you tried making a second attempt? The connection to the server sometimes fails on the first try.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
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MoneySoftSup
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Joined: Tue Dec 03, 2024 12:00 am

Re: Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

Post by MoneySoftSup » Mon Dec 23, 2024 9:43 am

Hi there,
Yes, I tried to start the TeeChart installation several times.
Just now I discovered that the ReportBuilder TeeChart package was installed and uninstalled it too.
TeeChart_Install_error2.png
TeeChart_Install_error2.png (14.74 KiB) Viewed 14066 times
I started the TeeChart installation and after entering the license information I got the error from the previous message.
Do you have any idea how to overcome this error?

Best regards,
Julia

Yeray
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Posts: 9645
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Location: Girona, Catalonia
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Re: Problem with installing TeeChart VCL/FMX v2024 RELEASE 2024.42.241021 on Windows XP, Delphi 2007

Post by Yeray » Mon Dec 23, 2024 10:14 am

Hello Julia,

I could run the installer here using your credentials without errors.
I've just sent you a mail with a link to the 7zip containing the installation.

Don't hesitate to let us know if you still find problems with it.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

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